Sample collection

Collect Samples

Navigate to the Collection page
Click the Collect Sample button
Enter the patient name or date of birth into the patient search field
Select the patient from the patient search selection menu
Review the patient information and confirm to continue
(Optional) Ask the patient the questions shown and record their answers
Select the test type ( RT-PCR or Antigen) and sample type (Saliva or NP Swab)
- For Antigen tests, the sample ID will be automatically generated
Review the sample information and confirm to complete collection

Once completed, the sample provided by this patient will be added to the correct order automatically, based on the location and date of the sample collection

Sample Collection Troubleshooting

If a patient does not show up in the collection search menu, it is probably because of one of the following reasons:

The patient does not have a patient profile in the system
- The patient didn’t complete sign up
The patient name/DoB is incorrect
The patient’s consent (authorization) may be revoked
The patient’s screening status may be revoked